Privacy Policy for The Remedi Group

Privacy Policy

Last updated: January 1, 2026

Please read these terms and conditions carefully before using Our Service.

The Remedi Group (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.theremedigroup.com, use our services, or communicate with us, including by SMS/text message.

By using our website or services, you acknowledge this Privacy Policy.

Information We Collect

We may collect:

Name and contact information

Email address

Mobile telephone number

Appointment or service information

Communications and customer-support records

SMS consent, opt-in, and opt-out records

Information submitted through forms

Device, browser, IP address, cookies, and website-usage information

We collect mobile telephone numbers when you voluntarily provide them, including through website forms, appointment forms, written consent, or other consent-based methods.

How We Use Information

We may use personal information to:

Provide, maintain, and improve our services

Respond to questions and service requests

Schedule and manage appointments

Send account, service, appointment, and security communications

Send SMS/text messages when you have provided the required consent

Send marketing or promotional messages when separately authorized

Analyze website usage and improve our services

Comply with legal obligations and protect our rights

SMS/Text Messaging Data

When you voluntarily opt in to receive text messages from The Remedi Group, we collect your mobile telephone number and information related to your SMS consent, including the date, time, method, and source of your opt-in.

You may opt in through our website, contact forms, appointment or service forms, written consent, or other consent-based methods. Consent to receive text messages is not a condition of purchasing goods or services.

We use your information to send the types of messages described when you opt in, which may include:

Appointment reminders and confirmations

Service-related updates and notifications

Customer-care communications

Marketing and promotional messages, if separately authorized

Message frequency varies. Message and data rates may apply. Reply HELP for help or contact us at [email protected]. Reply STOP at any time to unsubscribe. After you send STOP, you will receive a confirmation message and no further text messages unless you opt in again.

We do not sell, rent, release, or trade your mobile telephone number, SMS consent information, or personal information to third parties for their own marketing or promotional purposes. We may share this information with service providers that process messages on our behalf, solely to deliver and support our requested SMS communications, or when legally required.

We retain SMS consent records and related information as reasonably necessary to provide the messaging service, comply with legal obligations, resolve disputes, enforce agreements, and document consent and opt-out requests. You may request access to, correction of, or deletion of your personal information by contacting [email protected], subject to applicable legal requirements.

Cookies and Tracking Technologies

We may use cookies, web beacons, tags, scripts, and similar technologies to operate our website, remember preferences, analyze traffic, and improve our services. You may adjust your browser settings to refuse cookies; some website features may not function properly.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing services, documenting consent and opt-out requests, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Privacy Rights

You may request access to, correction of, or deletion of personal information we maintain about you. Requests may be submitted using the contact information below. We may retain information when required or permitted by law.

Disclosure of Information

We may disclose information:

To service providers performing services on our behalf

To comply with legal obligations or valid legal requests

To protect our rights, safety, property, users, or the public

In connection with a merger, acquisition, restructuring, or sale of assets

We do not sell personal information or SMS consent information for third-party marketing.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no electronic transmission or storage method is completely secure.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. Review the privacy policy of each third-party website you visit.

Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page. We will update the “Last updated” date and may provide additional notice when appropriate.

Contact Us

The Remedi Group

Email: [email protected]

Website: https://www.theremedigroup.com